Ocean / Air Freight Operations Senior Manager to Director 3650

Los Angeles, US-United States
Posted 1 day ago
About The Company

A global leader in supply chain and logistics solutions, offering end-to-end services that help businesses streamline their operations. From sourcing and warehousing to transportation and distribution, we provide customized solutions that drive efficiency and ensure seamless connectivity across the globe. With a focus on innovation and technology, we help our clients navigate complex supply chain challenges and achieve their business goals.


Position Description

Strategic Leadership:
– Formulate and implement both short-term and long-term strategies that harmonize with the company’s overarching aims.
– Create and deploy tactical approaches to enhance the efficiency of freight routes, load consolidation, and transportation models that contribute to the company’s profitable growth.

Operational Excellence:
– Develop and implement key performance indicators (KPIs) to monitor the operation performance.
– Implement processes and procedures that ensure smooth operations, including order processing, tracking, and reporting.
– Implement best practices to minimize transit times, reduce costs, and enhance overall efficiency.
– Develop and maintain documentation of standard operating procedures to ensure consistency and compliance.
– Evaluate supplier performance based on key metrics and implement corrective actions when necessary.
– Evaluate and implement transportation management systems (TMS) and logistics technology to improve visibility and efficiency.
– Stay informed about industry trends and emerging technologies that can enhance freight operations.

Customer Satisfaction:
– Collaborate with sales team to understand customer needs and expectations related to freight operations.
– Ensure timely and accurate delivery of goods, addressing any customer concerns promptly.
– Monitor and oversee freight costs, pinpointing chances for cost reduction, and furnishing feedback to procurement for rate negotiation and route optimization.

Risk Management:
– Identify potential risks and disruptions in the freight network and develop strategies to mitigate them.
– Implement contingency plans to address unforeseen events that could impact operations.


Qualification and Skill Requirements

· Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or relevant work experience.
· Minimum 10 years’ experience in logistics or eCommerce operations, with a track record of progressively responsible roles.
· Strong leadership skills with the ability to manage and motivate teams effectively.
· Excellent problem-solving and decision-making capabilities, especially in high-pressure situations.
· Experience using logistics or other transportation management software and tools.
· Proficiency with Microsoft Excel using formulas and pivot tables.
· Working knowledge and experience working with Web API, REST, SOAP, XML, Java, JSON, and SQL.
· Strong analytical skills to assess data, trends, and performance metrics.
· Exceptional communication skills to collaborate with internal teams and external partners.
· Knowledge of industry best practices, regulations, and emerging trends.
· Ability to adapt to changing environments and prioritize tasks accordingly.
· Project management skills to oversee multiple initiatives simultaneously.

Job Features

Job CategoryGeneral Operation
SeniorityManager / Senior Manager
Base Salary$100,000 - $150,000
Recruiterosman.ho@ocbridge.ai

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